For customers

We are strategically positioned to provide our customers with safe, reliable, market-responsive and cost-effective services.

Application to Grant Credit

Credit Application

To assist you with your review of Inter Pipeline’s credit and financial position, we have made available a detailed Credit Information Circular for your consideration.

This summary report below contains standard credit terms, banking information and selected tax information. Inter Pipeline will not complete individual credit applications or provide trade references. Should you have any questions regarding Inter Pipeline’s credit position or the Credit Information Circular, please contact Artem Plotnikov, Manager, Credit, at (403) 717-5728

Key Contacts

We are here to help answer your questions about Inter Pipeline’s operations.

Contact / Title Office Phone Cell
Kristen Bergsma
Manager, Logistics and Reporting 
403-218-9528 403-771-8901

Alex Dmitrenko
Supervisor, Volumetric Accounting

403-717-577 403-826-6757

Kirstyn Miller
Senior Pipeline Scheduler

403-717-5778 587-227-9338

Brieann Woods
Senior Pipeline Scheduler

403-290-6130 587-888-4256

Brent Grabowski
Pipeline Scheduler

403-648-1564 403-921-5273
Brennan Lowe
Pipeline Scheduler
403-717-5748 403-993-4234

Ellen Sparling
Pipeline Scheduler

403-648-1578 587-573-7922

Kyle McCallum
Pipeline Scheduler

587-943-3452 587-583-1993

Tyler Bichel
Pipeline Scheduler

403-717-5756 403-710-4303

Ashlynn Krochmal
Logistics Specialist

403-218-9542 587-585-4717

Youssef Elfouly
Volumetric Analyst


Angela Wang
Volumetric Analyst


Clarisse Fan
Volumetric Analyst     


Please note: to reach any of our pipeline contacts by Fax, please use 403-290-6096.

Inter Pipeline’s NGL Extraction team has the answers.

Notice of Assignment for Commercial Agreements – Cochrane Commercial


Cochrane Extraction Plant 24 Hours Emergency Hotline
Telephone: 403-932-8510

Cochrane Extraction Plant Office
Telephone: 403-932-8555

Calgary Head Office
Telephone: 403-290-6000

NGL Extraction Accounts/Gas Scheduling

Krista Duffy
Office Phone: 403-290-6133
Cell Phone: 403-862-9944

Colin Doenz
Office Phone: 403-290-6061
Cell Phone: 403-988-1215

Please note: to reach any of our NGL Extraction Accounts or Gas Scheduling contacts by Fax, please use 403-290-6096.

Rules & Regulations

Governing the Gathering and Transportation of Crude Petroleum

There are a number of rules and regulations governing the gathering and transportation of crude petroleum. We recommend customers familiarize themselves with these important documents.

Cold Lake Process for Brokers

Conventional Systems- Tariff No. 107

Cold Lake Pipeline Limited Partnership – Tariff No. 201

Polaris Condensate Pipeline System

Toll Sheets

Do you ship with us?

Inter Pipeline’s tolls and services set out the tariff rates and specifications on our oil sands and conventional oil pipelines. These tolls and services are subject to the rules and regulations published on this website.

BRPL September 2020

CAPL April 2020

MSPL October 2018

CLPL January 2020

PPL January 2020

Stream and Terminal Codes

Milk River Truck Terminal May 2021

Invoice Processing

Do you do business with us?

Inter Pipeline is centralizing our invoice intake and processing as part of an integrated financial and purchasing system implementation. These changes impact Inter Pipeline’s supplier network.

To that end, it is important that you review the instructions in the attached notice when creating and submitting invoices to Inter Pipeline and its affiliates. These changes are effective September 30, 2017. The letter below contains detailed instructions to ensure payment for work and services rendered.

Supplier Invoicing Instructions